Playbooks — sources in context

Watch the sources work together.

A directory tells you where to look. Playbooks show you what to do once you're there. Each is a guided experience — a clear trail from a real question, to the source you reach for, to what you'll actually find, to your next move.

Advocate for street cleaning on your block → Resident / volunteer. Document with 311, prove the pattern with Open Data & DMMR, raise it at the community board, escalate. Help an asylum seeker access jobs & benefits → CBO caseworker. Screen with ACCESS NYC, locate centers via 311 & Open Data, track policy on intro.nyc, follow budget hearings. Get up to speed on an agency before a meeting → New gov employee. Performance → money → independent analysis → public statements → what's next. Track a new development near you → Civic hacker / resident. Follow the ULURP path: what & where → who decides → what's being said → track the vote.

Playbooks are conservative on specifics: program and agency names are verified, and we don't over-claim eligibility rules. Every step links to the underlying Directory entry with its data-access note.